Privacy Policy

We may collect different types of information from you, depending on how you interact with our website and services:

• Personal Information: such as your name, email address, phone number, shipping address, billing details, and any other information you provide when creating an account or placing an order.
• Usage Data: including pages visited, time spent on the site, click patterns, and other analytical data to help us improve your experience.
• Technical Data: such as IP address, browser type, device type, operating system, and cookies.

We use the collected information for the following purposes:

• To process and deliver your orders and manage payments.
• To create and manage your user account.
• To provide customer support and respond to your inquiries.
• To personalize your experience and show relevant products, content, or offers.
• To improve our website, services, security, and overall user experience.
• To send you updates, promotional messages, and important notifications (you may opt out at any time).

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, understand how you use the site, and improve performance.

You can control or disable cookies through your browser settings, but please note that certain features of the website may not function properly if cookies are disabled.

4. Sharing Your Information

We do not sell your personal information. However, we may share your information with trusted third parties in the following situations:

• Service Providers: such as payment gateways, delivery partners, analytics providers, and IT support who assist us in operating our business.
• Legal Requirements: if required by law, regulation, or court order, or to protect our rights, property, or safety, and that of our users or others.
• Business Transfers: in connection with any merger, sale of company assets, or acquisition, where your information may be transferred as part of the transaction.

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

Depending on your location and applicable laws, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data, subject to legal obligations.
• Object to or restrict certain types of data processing.
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us using the information provided at the end of this page.

7. Third-Party Websites

Our website may contain links to third-party sites or services that are not operated by us. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for children under the age of 13 (or relevant minimum age as per local law). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the website after changes are posted constitutes your acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, you can contact us at:

Email: support@yourstore.com
Phone: +8801XXXXXXXXX
Address: Dhaka, Bangladesh