Terms & Conditions

By accessing or using this website, placing an order, or engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, as well as our Privacy Policy. If you do not agree, you should not use this website or our services.

2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use this website or place an order. By using the site, you represent and warrant that you meet this requirement and that the information you provide is accurate and complete.

3. User Accounts

When you create an account with us, you are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account.

• You agree to provide accurate and current information.
• You must promptly update your information if it changes.
• You must immediately notify us of any unauthorized use of your account or password.

4. Orders, Pricing & Payments

All prices displayed on the website are in Bangladeshi Taka (BDT), unless stated otherwise. We reserve the right to modify prices, products, and offers at any time without prior notice.

• Placing an order constitutes an offer to purchase the selected products.
• We may accept or reject any order at our sole discretion, including for suspected fraud or stock unavailability.
• Payment must be completed using the available payment methods before order processing, unless cash-on-delivery is explicitly offered.

We aim to provide fast and reliable delivery across Bangladesh. Delivery times are estimates only and may vary due to courier delays, public holidays, or unforeseen circumstances.

• Shipping fees, if any, will be displayed at checkout.
• Risk of loss passes to you upon delivery of the products to the specified address.
• You are responsible for providing a complete and correct delivery address and contact details.

6. Returns, Exchanges & Refunds

Our return and refund policy is designed to protect both our customers and our business. Specific details are provided on our Return & Refund Policy page.

• Products may be eligible for return or exchange within a specified time window.
• Items must be unused, unopened, and in their original packaging, unless they are defective or damaged on arrival.
• We reserve the right to refuse returns that do not meet our policy requirements.

You agree not to misuse this website or engage in activities that could harm us, other users, or third parties.

• No attempt to hack, disrupt, or interfere with the website’s security.
• No posting of abusive, offensive, or unlawful content.
• No use of automated tools to scrape or collect data without our permission.

8. Intellectual Property

All content on this website, including logos, text, graphics, icons, images, and design elements, is owned by us or our licensors and is protected by applicable copyright and trademark laws. You may not copy, reproduce, distribute, or create derivative works without our prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising from your use of the website or products, including but not limited to loss of profits, data, or goodwill.

10. Changes to These Terms

We may update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of the website after changes are posted constitutes your acceptance of the revised terms.

11. Contact Us

If you have any questions about these Terms & Conditions, you can contact us at:

Email: support@yourstore.com
Phone: +8801XXXXXXXXX
Address: Dhaka, Bangladesh